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Help & Contact

Please select the subject below and click for more information.
  • Can I track my order?

    We are pleased to tell you that you can find the tracking details in your dispatch email, once your order has been dispatched from our warehouse you will receive and automated email that will contain your tracking number and shipping details. You will then be able to track your order using the link to the courier’s website.
    Please note for next day delivery and click & collect services order have to be placed before 6pm, next day deliveries should arrive between 7am-7pm the following day.

  • Can I cancel my order after it has been placed?

    We may be able to cancel your order but we can only do this by telephone.

    You need to contact us after you have placed your order otherwise it may be too late.
    Please note - we are unable to cancel your order by email.

    If it is too late for us to cancel your order, simply return your order with the invoice enclosed in your parcel, we offer a free returns service for UK customers, for International returns we recommend you select a traceable postal service as we cannot be held responsible for lost or damaged goods. Once we have received the goods back, we will process a refund for you.

    Alternatively, if you are a UK customer, just return your order to your local store along with your dispatch note and they will refund or exchange the order for you.               

    Please note – We are unable to issue refunds only exchanges in store for items paid for using PayPal, Amazon Pay or Ukash.

  • I’m missing an item from my order, what should I do?

    We may have sent your items in separate parcels so please check your emails to see if any of your items will be arriving separately.
    If your order has been sent in different parcels then each delivery note will tell you the items you can expect to find inside. Please check the delivery notes from each part of your order to make sure you're not missing anything.
    If an item is missing, please contact us with your order number and the missing item's name and number. We will resolve the issue for you as quickly as we can.

  • Can I amend my order after it has been placed?

    Unfortunately, once you've placed your order, it is not possible to amend any details this includes changing the delivery option, delivery address or payment method, as our warehouse team will have already started processing your order!

  • What forms of payment do you accept?

    We currently accept the following methods of payment:

    • Visa and MasterCard credit cards
    • Visa Debit, Visa Electron, Maestro, Solo and Mastercard debit cards
    • American Express charge card
    • Amazon payment, PayPal  and Ukash
    • One for all gift cards
  • Why won't my payment go through?

    Unfortunately there are cases when payments will not go through the system as the process involves both our systems and the bank's.

     

    Please double check to ensure that all information has been entered correctly, that the card you are using has not expired and that the billing address matches exactly as it appears on your bank statement. These incorrect details will cause your payment to fail - this is a security measure banks put in place to protect your security.

     

    Should this fail please try an alternative method for payment - we accept all major credit and debit cards, as well as PayPal, Amazon payment and Ukash.

    We do apologies for this and should the problem persist please click here to contact us.

  • How long does it take to process my refund?

    We aim to process your returns and refunds as quickly as possible, we will send you an email confirmation of the refund and the value amount. After receiving the conformation email dependent on payment method please allow up to 1-5 workings days for the money to be credited to your account. If you have not been refunded after 21 days of returning the item, please contact us with the proof of postage information on your Post Office receipt and we will look into this for you.

  • How do I return an Item?

    If you are not completely satisfied with your purchase, please send it back to us in its original condition within 30 days. The garment(s) must be returned with all original tags and packaging. Please indicate on your Invoice whether it is an exchange or a refund. Upon receipt of and examination we will exchange the item and despatch the very same day or we will issue a full refund to the value of the item(s). Please note that goods must be returned and have arrived at Head Office within 30 days.

    Blue Inc will not be able to refund any delivery charges. Due to this, we recommend returning any goods to your nearest store. We recommend any returns made by mail are sent recorded delivery to ensure it arrives safely and correctly. It is the customer's responsibility to ensure the package is sent to us. Exchanges and refunds are not available on underwear due to hygiene reasons, except where the item is faulty.

    All mailed returns should be addressed to Blue Inc, Blue Inc House, 13 Uplands Business Park, Blackhorse Lane, London E17 5QN.

    All of our items are inspected before dispatch, however should you receive a faulty of incorrect item, please send it back to us with the attached invoice. All items are checked when returned and if we find that your product is faulty then we will return you the full cost, including delivery charges. If you have any issues with returning your item please contact us quoting your reference number, name and product purchased. Please also add your reason for return and whether you require an exchange or refund. We will advise you on how to proceed with your return.

  • I have received my refund but not the delivery charge?

    Delivery charges are only refundable if you cancel your entire order, it’s within the 14 day Cooling-Off period or the goods received are faulty. The cost of returning goods to us outside of this is the responsibility of the customer.

  • How do I return an item by post?

    If you are not completely satisfied with your purchase, please send it back to us in its original condition within 30 days. The garment(s) must be returned with all original tags and packaging. Please indicate on your Invoice whether it is an exchange or a refund. Upon receipt of and examination we will exchange the item and despatch the very same day or we will issue a full refund to the value of the item(s). Please note that goods must be returned and have arrived at Head Office within 30 days.

    Blue Inc will not be able to refund any delivery charges. Due to this, we recommend returning any goods to your nearest store. We recommend any returns made by mail are sent recorded delivery to ensure it arrives safely and correctly. It is the customer's responsibility to ensure the package is sent to us. Exchanges and refunds are not available on underwear due to hygiene reasons, except where the item is faulty.

    All mailed returns should be addressed to Blue Inc, Blue Inc House, 13 Uplands Business Park, Blackhorse Lane, London E17 5QN.

    All of our items are inspected before despatch, however should you receive a faulty of incorrect item, please send it back to us with the attached invoice. All items are checked when returned and if we find that your product is faulty then we will return you the full cost, including delivery charges. If you have any issues with returning your item please contact us quoting your reference number, name and product purchased. Please also add your reason for return and whether you require an exchange or refund. We will advise you on how to proceed with your return.

  • Where do you deliver?

    We deliver to all EU countries and most other countries around the world. If you do not see a delivery option for your country at check out, please contact us.

  • On what days do you deliver?

    UK deliveries are made Monday to Friday, please see delivery options below. Overseas delivery times may vary according to your local postal service.


    UK Standard (3-5 Working Days) - £3.99/FREE £50+

    UK Next Working Day (Order after 6pm) £4.99


    Click & Collect from stores (3-5 Working Days) - £3.99/FREE £15+

    Click & Collect from stores Next Working day (Order after 6pm) £4.99



  • How do I return an item to one of your stores?

    Unfortunately only items purchased using a credit or debit card can be returned to stores, items paid for using Amazon payments, PayPal or Ukash have to be returned to our warehouse for a refund to be issued. To return an item to one of our stores, visit our Store Locator page to find out which is your nearest store. When returning the item please remember to bring the invoice received with your product as this is your proof of purchase. Without this an exchange or refund cannot be actioned. You can return an item up to 30 days after you have received it.

  • Instore Vacancies

    Instore Vacancies

    We are always on the lookout for talented individuals who are interested in fashion, looking to be part of a great team and want to work in an exciting, customer focused environment. We offer all of our employees the opportunity to progress their careers - how fast and how high will be up to you!

    How to Apply;

    Select your chosen vacancy and click apply! Attach your CV along with a few words demonstrating your suitability for the role.

    Best of luck with your applications!

    Due to the volume of applications, only shortlisted candidates will be contacted. No agencies please!

    CURRENT POSITIONS
    SALES ASSISTANTView
    Location:                       Job Title:                                  
     
    SUPERVISORView
    Location:                       Job Title:                                  
    ParkheadSupervisorApply Now
    WorkingtonSupervisorApply Now
      
    ASSISTANT MANAGERView
    Location:                       Job Title:                                  
    AshdaleAssistant ManagerApply Now
    AshtonTrainee ManagerApply Now
    AyrAssistant ManagerApply Now
    BarnstapleAssistant ManagerApply Now
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    Barrow In FurnessTrainee ManagerApply Now
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    ManchesterAssistant ManagerApply Now
    Metro CentreAssistant ManagerApply Now
    ParkheadAssistant ManagerApply Now
    RochdaleAssistant ManagerApply Now
    RochdaleTrainee ManagerApply Now
     
     
    STORE MANAGERView
    Location:                       Job Title:                                  
    BarnstapleStore ManagerApply Now
    Barrow In FurnessStore ManagerApply Now
    DarlingtonStore ManagerApply Now
    DumbfriesStore ManagerApply Now
    GreenockStore ManagerApply Now
    ParkheadStore ManagerApply Now
    PrestonStore ManagerApply Now
    Selbourne WalkStore ManagerApply Now
    WakefieldStore ManagerApply Now
    WorkingtonStore ManagerApply Now
     
     
    ‹ CAREERS
  • Current Store and Head Office Vacancies

    The Officers Club brand was born out of a desire to make a “real difference” and provide an inspiring and cool alternative image for young, fashion savvy guys looking for eye catching street looks at affordable prices. It’s all about standing out from the crowd and having your own personal style.

    OUR MANAGERS

    We are looking for inspirational and innovative leaders with the ability to inspire and create an exciting atmosphere to really set our brands apart from the rest of the market.

    Officers Club management is about being customer driven in everything you and your team deliver. You will be commercially focussed continually looking for the next opportunity and results orientated with high personal drive to meet store goals and objectives.

    OUR SALES ADVISORS

    We are looking for individuals who are interested in fashion, looking to be part of a great team working in an exciting, customer driven atmosphere. We offer all our employees the opportunity to progress their careers. How fast and high will be up to you.

    If you think you have what it takes to join Officers Club then we want to hear from you.

    RESPONSIBILITIES

    Resolve all e-commerce customer enquiries.
    Keep appropriate records of performance, issues and problems.
    Process telephone orders.
    Communicate with customers in a positive and professional manner, accurately and on time.
    Keep all records up-to-date.

    Want to work for us, click here to view all our current vacancies.

  • Temporary Payroll Administrator

    Temporary Payroll Administrator

    Fixed Term Contract (Approx. 12 months).
    Monday to Friday 8.30am to 5.30pm

    Key Purpose of Role:
    Supporting the Payroll Department to ensure a first class payroll service delivered to the business. Working as part of a team to ensure payroll tasks are processed with a high level of accuracy, attention to detail and with the upmost confidentially. Ensuring all payroll administration is processed in line with procedure, compliance requirements and in conjunction with the monthly pay run schedule. Ensure that all pre-employment checks have been completed in line with procedure, to include; the Right to Work in the UK documentation verification checks, administering and checking all New Starter Forms and supporting documentation. Providing support to employees, expediting the resolution of payroll queries and delivering assistance with a high level of professionalism.

    Key Duties and Responsibilities:
    • Confirming new hire paperwork and Right to Work documents are in line with Company policy and UK legislation prior to completing data entry to add the new starter to the payroll.
    • Promptly following up on any new hire paperwork or time sheet entry queries with Store Managers to ensure no delay to the application being processed.
    • Address any RTW concerns with the Payroll Manager and or HR Manager.
    • Ensuring each New Starter Form has details of the Telephone Reference completed.
    • Flagging any unsuitable telephone reference to the Area Manager.
    • Locating the previous employee file for a New Starter Form reflecting the applicant was employed before with the business.
    • Ensuring the New Starter Form has reference details to enable HR to complete reference checking.
    • Creating a personnel file for each new employee.
    • Processing various employee payroll changes.
    • Administrating Company ‘leavers’ assisting with final payments processing and issuing P45’s.
    • Assisting with employee payroll queries.
    • When necessary liaise with field management and department managers.
    • Ensuring payroll details given to known parties only, any unknown persons requesting details must email requests to ensure all payroll details are kept confidential and secure.
    • Deliver a high level service to the organisation and when dealing with third parties.
    • Completing monthly HR and Payroll Department filing.
    • Appropriate use of Payrite Payroll System ensuring accurate entry of data.
    • Completing payroll data input checks to ensure accurate colleague input.
    • Processing payroll tasks with a high level of accuracy and attention to detail.
    • Ensuring all administration of the monthly payroll is processed correctly, efficiently in line with the monthly pay run schedule.
    • Manage all payroll and employee related information with the upmost confidentiality and security.
    • General administrative tasks in line with the needs of the Payroll Department.
    • Update personnel files to ensure the accurate filing of employee documentation.
    • Supporting the Payroll Department with additional payroll duties as and when required.


    Commitment to Equality:
    Adhere to the Company’s commitment to equality both in its services and as an employer.

    Flexibility:
    Work with a degree of flexibility required to perform duties in addition to Job Description in order to meet the needs of the business.

    Please send CV's to: anise.malik@blueinc.co.uk

    Closing date: 01.09.16

    ‹ VACANCIES
  • Head Office Vacancies

    Head Office Vacancies

    At Head Office we understand the importance of providing a great service to our store teams. Each department is dedicated to achieving our Company goals, working as one team in order to achieve and deliver the Company's vision.

    How to Apply;

    Select your chosen vacancy and click apply! Attach your CV along with a few words demonstrating your suitability for the role.

    Best of luck with your applications!

    Due to the volume of applications, only shortlisted candidates will be contacted. No agencies please!

    If you're looking for a job vacancy, you've come to the right place... Just at the wrong time! We don't have any open roles at the minute, but keep checking back.

     

    Head Office Departments
    If you're looking for a job vacancy, you've come to the right place... Just at the wrong time! We don't have any open roles at the minute, but keep checking back.
    ACCOUNTS

    If you're looking for a job vacancy, you've come to the right place... Just at the wrong time! We don't have any open roles at the minute, but keep checking back.

     
    BUYING

    If you're looking for a job vacancy, you've come to the right place... Just at the wrong time! We don't have any open roles at the minute, but keep checking back.

     
    DISTRIBUTION

    If you're looking for a job vacancy, you've come to the right place... Just at the wrong time! We don't have any open roles at the minute, but keep checking back.

     
    ECOMMERCE
    Location:                       Job Title:                                  
    Blackhorse RoadSocial Media & Content ManagerViewApply Now
    Blackhorse RoadWeb Admin AssistantViewApply Now
     
    HEALTH AND SAFETY
    Location:                       Job Title:                                  
    Blackhorse RoadHealth and Safety ConsultantViewApply Now
     
    HUMAN RESOURCES

    If you're looking for a job vacancy, you've come to the right place... Just at the wrong time! We don't have any open roles at the minute, but keep checking back.

     
    INTERNATIONAL

    If you're looking for a job vacancy, you've come to the right place... Just at the wrong time! We don't have any open roles at the minute, but keep checking back.

     
    IT

    If you're looking for a job vacancy, you've come to the right place... Just at the wrong time! We don't have any open roles at the minute, but keep checking back.

     
    MARKETING
    Location:                       Job Title:                                  
    Blackhorse RoadMarketing AssistantViewApply Now
     
    MERCHANDISING
    Location:                       Job Title:                                  
    Blackhorse RoadMerchandising AssistantViewApply Now
     

    If you're looking for a job vacancy, you've come to the right place... Just at the wrong time! We don't have any open roles at the minute, but keep checking back.

     
    PAYROLL
    Location:                       Job Title:                                  
    Blackhorse RoadTemporary Payroll AdministratorViewApply Now
     
    PROCUREMENT

    If you're looking for a job vacancy, you've come to the right place... Just at the wrong time! We don't have any open roles at the minute, but keep checking back.

     
    PROPERTY

    If you're looking for a job vacancy, you've come to the right place... Just at the wrong time! We don't have any open roles at the minute, but keep checking back.

     
    STORE DEVELOPMENT

    If you're looking for a job vacancy, you've come to the right place... Just at the wrong time! We don't have any open roles at the minute, but keep checking back.

     
    STORE SUPPORT

    If you're looking for a job vacancy, you've come to the right place... Just at the wrong time! We don't have any open roles at the minute, but keep checking back.

     
    WHOLESALE

    If you're looking for a job vacancy, you've come to the right place... Just at the wrong time! We don't have any open roles at the minute, but keep checking back.

     
    Retail Field Teams
    If you're looking for a job vacancy, you've come to the right place... Just at the wrong time! We don't have any open roles at the minute, but keep checking back.
    AREA MANAGEMENT

    If you're looking for a job vacancy, you've come to the right place... Just at the wrong time! We don't have any open roles at the minute, but keep checking back.

     
    LOSS PREVENTION

    If you're looking for a job vacancy, you've come to the right place... Just at the wrong time! We don't have any open roles at the minute, but keep checking back.

     
    MAINTENANCE

    If you're looking for a job vacancy, you've come to the right place... Just at the wrong time! We don't have any open roles at the minute, but keep checking back.

     
    VISUAL MERCHANDISING
    Location:                       Job Title:                                  
    West London to BrightonVisual MerchandiserViewApply Now
     
    ‹ CAREERS
  • Sales Assistant

    Sales Assistant

    Key Purpose of Role:
    To effectively work as part of a team and contribute to the store target and KPI's by providing an excellent level of customer service to all customers at all times. Take pride in the stores appearance and ensure the store is clean, tidy and merchandised in line with Company standards. Live our brand values and be a true team player supporting colleagues and store management and contribute to a happy and productive team working environment.

    Requirements:
    • Passionate about customer service.
    • Fully committed to employment.
    • Target driven and ability to successfully achieve targets.
    • People focused, demonstrating empathy and an understanding of others.
    • Excellent attention to detail and Visual Merchandising skills.
    • Proactive, self-motivated and ability to work under pressure.

    Commitment to Equality:
    Adhere to the Company's commitment to equality both in its services and as an employer.

    Flexibility:
    Work with a degree of flexibility required to perform duties in addition to Job Description in order to meet the needs of the business.

    ‹ VACANCIES
  • Supervisor

    Supervisor

    Key Purpose of Role:
    To effectively work as part of a team and contribute to the store target and KPI’' by providing an excellent level of customer service to all customers at all times. Take pride in the stores appearance and ensure the store is clean, tidy and merchandised in line with Company standards. Live our brand values and be a true team player supporting colleagues and store management to contribute to a happy and productive team working environment. Lead by example as supervisor and take on additional duties when required to support the management team and the effective running of the store.

    Requirements:
    • Team Leader or Supervisor experience preferable.
    • Passionate about customer service.
    • Fully committed to employment.
    • Target driven and ability to successfully achieve targets.
    • People focused, demonstrating empathy and an understanding of others.
    • Excellent attention to detail and Visual Merchandising skills.
    • Proactive, self-motivated and ability to work under pressure.

    Commitment to Equality:
    Adhere to the Company’s commitment to equality both in its services and as an employer.

    Flexibility:
    Work with a degree of flexibility required to perform duties in addition to Job Description in order to meet the needs of the business.

    ‹ VACANCIES
  • Assistant Manager

    Assistant Manager

    Key Purpose of Role:
    Supporting the Store Manager with the effective management of the store and store team to successfully deliver the store target and KPI's. Provide an excellent level of customer service to customers at all times, directly and indirectly via direct reports. Contribute to the achievement of sales targets set for turnover, gross profit, payroll budget and stock Loss. In the absence of the Store Manager, take responsibility for the security of store, stock, cash handling and store team, taking full control and responsibility for stock control, key control and managing the day to day store operations. Lead by example setting professional standards within store ensuring store team is fully trained in line with Company standards. Live our brand values and support colleagues to create a happy and productive team working environment whilst coaching and effectively leading the store team.

    Requirements:
    • Management or Team Leading experience required.
    • Ability to lead by example and positively influence.
    • Team Leader or Supervisor experience preferable.
    • Passionate about customer service.
    • Fully committed to employment.
    • Target driven and ability to successfully achieve targets.
    • People focused, demonstrating empathy and an understanding of others.
    • Excellent attention to detail and Visual Merchandising. skills.
    • Proactive, self-motivated and ability to work under pressure.
    • High level of professionalism, ambitious and success driven.
    • Good IT Skills; Microsoft Word, Excel and Outlook.
    • Promote effective and professional ‘team working’ amongst colleagues and direct reports.

    Commitment to Equality:
    Adhere to the Company’s commitment to equality both in its services and as an employer.

    Flexibility:
    Work with a degree of flexibility required to perform duties in addition to Job Description in order to meet the needs of the business.

    ‹ VACANCIES
  • Store Manager

    Store Manager

    We are looking for inspirational and innovative leaders with the ability to inspire and create an exciting atmosphere to really set our brands apart from the rest of the market. Blue Inc management is about being people and customer focused, demonstrating great leadership skills and always leading by example. You will be commercially focussed, continually looking for the next opportunity, results driven and be highly motivated in order to meet store goals and objectives.

    Key Purpose of Role:
    To successfully deliver the store target and KPI’s by providing an excellent level of customer service to all customers at all times, directly and indirectly via direct reports. Meeting sales targets set for turnover, gross profit, payroll budget and stock Loss. Responsible for the security of store, stock, cash handling and store team, taking full control and responsibility for stock control, key control and managing the day to day store operations. Lead by example setting professional standards within store ensuring store team is fully trained in line with Company standards. Live our brand values and support colleagues to create a happy and productive team working environment whilst coaching and effectively leading the store team.

    Requirements:
    • Store Management or Assistant Store Management experience essential.
    • Target driven and ability to successfully achieve targets and KPI’s
    • Ability to lead by example and demonstrate exceptional leadership skills.
    • Ability to positively influence.
    • Passionate about customer service.
    • Fully committed to full time employment.
    • Ability to train, mentor and develop direct reports.
    • Lead the store team to deliver results, taking full responsibility for performance.
    • People focused, demonstrating empathy and an understanding of others.
    • Excellent attention to detail and Visual Merchandising skills.
    • Ability to understand and communicate targets, producing accurate reports on progress.
    • Proactive, self-motivated and ability to work under pressure.
    • High level of professionalism, ambitious and success driven.
    • Good IT Skills; Microsoft Word, Excel and Outlook.
    • Promote effective and professional ‘team working’ amongst colleagues and direct reports.

    Commitment to Equality:
    Adhere to the Company’s commitment to equality both in its services and as an employer.

    Flexibility:
    Work with a degree of flexibility required to perform duties in addition to Job Description in order to meet the needs of the business.

    ‹ VACANCIES
  • Customer Service Manger

    Customer Service Manager

    Key Purpose of Role:
    To ensure a high standard of customer service support is delivered to our stores and to our customers online, by telephone, by email and via live chat. Take overall responsibility for the delivery of customer service ensuring that department KPI’s are met. Provide weekly, monthly and annual reports and feedback to required department managers, making sound recommendations to further improve the customer service function. Effectively manage and mentor customer service team, lead by example and proactively resolve all queries and complaints in a professional, effective and timely manner and to agreed timeframes.

    Requirements:

    • Exceptional customer service skills.
    • Excellent written and verbal skills.
    • Experience in a similar role preferably within a fast paced retail environment.
    • Management or Team Leading experience.
    • A commercial focus and passion for our business.
    • Excellent attention to detail.
    • Ability to work to strict deadlines and under pressure.
    • Highly organised and excellent planning skills.
    • Prioritising skills and ability to manage a number of diverse tasks.
    • Ability to positively influence, engage, manage and motivate a team.
    • Excellent working knowledge of Microsoft Word, Excel and Outlook.
    • Committed to full time employment working 37.5 hours per week.
    • Able to work shift patterns between 8:30am to 8pm Monday to Friday, and possible half day on Saturdays.

    ‹ VACANCIES
  • Marketing

    Marketing Assistant

    Key Purpose of Role:
    Contribute to all marketing activity and provide day to day administrative support to assist the effective running of the Marketing Department. Work closely with the Marketing Manager and Ecommerce Department to create highly engaging and innovative marketing campaigns to ensure brand consistency across all Company marketing activity. Write press releases ensuring Company and brand exposure is in keeping with brand image. Provide a valued contribution to the team, bringing innovative and creative thinking to the role and to the department.

    Requirements:
    • Strong writing and editorial skills (Copy Writing in fashion and trends desirable).
    • Marketing or Journalism Degree preferable.
    • A keen interest to develop a career in Marketing/Copy Writing.
    • Excellent communication skills both written and spoken.
    • Excellent attention to detail.
    • Proficient with Microsoft Word, Excel and Outlook.
    • Highly organised, self-motivated and planning skills.
    • Ability to work to tight deadlines and prioritising skills.
    • Committed to full time employment working 37.5 hours per week.

    ‹ VACANCIES
  • Payroll Assistant

    Payroll Assistant

    Key Purpose of Role:
    Working as part of a team to ensure the Company payroll is processed correctly, efficiently and completed to the monthly pay run schedule. Carry out all payroll activity with a high level of accuracy and attention to detail whilst adhering to full confidentially pertaining to such detail. Provide an excellent level of support directly to employees and managers with regards to payroll queries, resolving in a professional, effective and timely manner.

    Key Duties and Responsibilities:
    • Confirming Right to Work documentation is in line with Company policy prior to completing the data entry to process new employees.
    • Processing various employee payroll changes, such as but not limited to; statutory sick pay, maternity and paternity pay, shared parental leave pay, tax code changes and bonus payments.
    • Administrating leavers and issuing P45s.
    • Aiding in the completion of statutory forms and processing court orders/loans.
    • Supporting the Payroll Manager with pension auto enrolment and pension schemes management.
    • General administrative tasks in line with the needs of the Payroll Department.
    • Manage all payroll and employee related information with the upmost confidentiality and security.
    • Supporting the Payroll Manager with additional payroll duties as and when required.

    Requirements:
    • Accurate data entry skills.
    • Excellent written and verbal skills.
    • Excellent attention to detail.
    • Experience of working with Payroll software/systems.
    • Ability to abide to our strict confidentiality policy pertaining to payroll and employee data.
    • Experience in a similar role preferably within a fast paced retail environment.
    • Ability to work under pressure and to strict deadlines.
    • Excellent working knowledge of Microsoft Word, Excel and Outlook.
    • Committed to full time employment working 37.5 hours per week.

    Commitment to Equality:
    Adhere to the Company’s commitment to equality both in its services and as an employer.

    Flexibility:
    Work with a degree of flexibility required to perform duties in addition to Job Description in order to meet the needs of the business.

    ‹ VACANCIES
  • Social Media & Content Manager

    Social Media & Content Manager

    Key Purpose of Role:
    As Social Media & Content Manager you will be responsible for carrying out social media campaigns across various channels including but not limited to Facebook, Twitter, Instagram, Blog and YouTube. You will report to the Ecommerce Manager, and you will work in conjunction with other marketing disciplines to develop effective social media and content campaigns that meet company objectives.

    Key Duties and Responsibilities:
    • Executing a social media and content plan to drive acquisition and engagement
    • Building new audiences through marketing campaigns and partnerships
    • Carrying out audience segmentation's and targeted campaigns
    • Developing, testing, launching and adapting strategic engagement initiatives
    • Reporting on metrics and ROI for participation in social media sites
    • Building relationships with key influencers and bloggers through social networking
    • Working with Digital Designer and SEO Manager to create content (static and video)

    Experience with Photoshop is desirable for this position.

    The successful candidate will have one year of social media marketing experience with a demonstrated knowledge of maintenance and growth of social media presence across variety of platforms.

    You will have a proven track record in relationship building, including blogging and blogger relations, and the development and growth of online communities.

    A team player, confident communicator with good sense of humour is a must.

    Commitment to Equality:
    Adhere to the Company’s commitment to equality both in its services and as an employer.

    Flexibility:
    Work with a degree of flexibility required to perform duties in addition to Job Description in order to meet the needs of the business.

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    ‹ VACANCIES
  • Payroll Administration Assistant (Part Time)

    Payroll Assistant

    Key Purpose of Role:
    Supporting the Payroll Department to ensure a first class payroll service is delivered to the business. Ensuring all pre-employment checks have been completed in-line with Company policy, to include; the Right to Work in the UK documentation verification checks, administering and checking all New Starter Forms and supporting payroll documentation. Ensuring all payroll documentation is managed with the up-most confidentiality and in-line with Company policy and compliance requirements.

    Key Duties and Responsibilities:
    • Supporting the Payroll Department with day to day administration.
    • Checking all new hire paperwork to ensure Right to Work documentation is in-line with Company policy.
    • Promptly following up on any new hire paperwork queries or outstanding documentation with Store Managers to ensure no delay to the application being processed.
    • Logging all new hire and RTW files and communicating this information weekly to Area Managers to follow up with stores in their area.
    • Carrying out administrative payroll activity with a high level of accuracy and attention to detail.

    Requirements:
    • Good written, verbal and numerical skills.
    • Excellent customer service skills.
    • Helpful and polite disposition.
    • Excellent attention to detail.
    • Ability to abide to our strict confidentiality policy pertaining to payroll and employee data.
    • Working knowledge of Microsoft Word, Excel and Outlook.
    • Committed to part time employment working 22.5 hours per week.
    •Experience in a similar role preferably


    Commitment to Equality:
    Adhere to the Company’s commitment to equality both in its services and as an employer.

    Flexibility:
    Work with a degree of flexibility required to perform duties in addition to Job Description in order to meet the needs of the business.

    Please send CV's to: anise.malik@blueinc.co.uk

    Closing date: 20.06.16

    ‹ VACANCIES
  • Web Warehouse Picker & Packer

    Web Warehouse Picker & Packer

    Permanent, Full Time 37.5 hours Mon-Fri
    Shift work 8.30 – 8.00pm
    Walthamstow, London
    Closing Date: 20th June 2016

    Key Purpose of Role:
    Blue Inc & Officers Club Head Office require a picker and packer to join our on-line Web Warehouse team.
    While the role is primarily picking and packing on-line customer orders for despatch, other duties such as handling customer returns also form part of this role.
    As can be expected from a warehouse role, lifting of boxes and manual handling of deliveries will be involved. Fork Lift Truck experience is also a bonus.
    The ideal candidate must be computer literate. An in-house windows based package is used and training will be provided for this.
    Flexibility to undertake other tasks is also required. The team have a flexible, hardworking can-do attitude and the successful candidate must be willing and able to fit in with this work ethic. The ideal candidate will have similar experience and will be able to effectively work as part of the team to contribute to the departments success.
    Customer service is key therefore picking targets and KPI’s also form part of this role to ensure the customer receives their correct orders and in the agreed and specified timeframe.

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    ‹ VACANCIES
  • Health and Safety Consultant

    Health and Safety Consultant

    Key Purpose of Role:
    The Health and Safety Consultant forms a crucial part of our business. The business employs a diverse workforce of around 1,400 employees with over 157 retail stores nationally. The health, safety and well-being of our employees and customers is important to us. The ideal candidate must be able to demonstrate their experience in a similar H&S role, to ensure our retail premises, Head Office and Warehouse divisions are fully compliant with H&S legislation and the business meets all obligations as a retailer and as an employer. The role is based at our Head Office in Walthamstow, London however frequent travel will be required in order to visit our stores nationally.

    Duties:
    The role of the H&S Consultant will focus on H&S standards throughout the business to include; Retail, Head Office and Warehouse operations to ensure the required standards are met and maintained.

    • Assess functions within the business to ensure compliant.
    • Provide first class H&S advice.
    • Identify potential concerns and implement action plan following detailed Risk Assessments.
    • Implement recommendations for improvement.
    • Conduct H&S training for line managers and create and maintain up to date H&S guidance forms and documents.
    • Attend regional meetings and brand conferences to update business on H&S legislative changes.

    Requirements:
    • Experience in a similar role essential.
    • Ability to commit to full time employment.
    • Full Drivers Licence due to frequent travel requirements.
    • H&S Qualified.
    • IOSH Qualified.
    • Excellent communication skills.
    • Proficient in Microsoft Word, Excel and PowerPoint.

    Working knowledge and experience in;
    • H&S policy (Creating and updating policies).
    • H&S Consultant/ Business Advisor.
    • H&S Training.
    • Premises and people related Risk Assessments.
    • Instructing workers with proper use of PPE.
    • Asbestos Awareness.
    • DSE.
    • Electrical Safety.
    • Environmental Awareness.
    • Fire Safety Awareness.
    • Managing Safety.
    • Manual Handling Awareness.
    • Office Safety.
    • Slips, Trips and Falls.
    • Working at Height.
    • Evacuation Procedure.
    • Managing Accident and Emergency.

    Commitment to Equality:
    Adhere to the Company's commitment to equality both in its services and as an employer.

    Flexibility:
    Hours of work are 37.5 hours per week, Monday to Friday 8.30am to 5.30pm however a degree of flexibility is required to meet the needs of the business and to fulfil the responsibilities attached to the role. The Company offers a generous employee discount scheme, Workplace Pension, 5.6 weeks annual leave, periodic incentives and Work Perks and an opportunity to work for a fast paced, fashion and customer focused retailer.

    Please note, due to the volume of applications only short-listed candidates will be contacted.

    Closing date: 6 August 2016

    ‹ VACANCIES
  • Payroll Assistant, Maternity Cover

    Payroll Assistant, Maternity Cover

    Head Office, Walthamstow, London E17
    Fixed Term Contract (Approx. 12 months).
    Monday to Friday 8.30am to 5.30pm

    Key Purpose of Role:
    Supporting the Payroll Department to ensure a first class payroll service delivered to the business. Working as part of a team to ensure the Company payroll tasks are processed with a high level of accuracy and attention to detail while managed with the upmost confidentially, and in line with Company policy and compliance requirements, in conjunction with the monthly pay run schedule. Ensuring for assigned stores that all pre-employment checks have been completed in line with Company policy, to include; the Right to Work in the UK documentation verification checks, administering and checking all New Starter Forms and supporting documentation. Providing direct support to Company employees, expediting the resolution to payroll queries and delivering this assistance with a high level of professionalism.

    Key Duties and Responsibilities:
    • Confirming new hire paperwork and Right to Work documentation is in line with Company policy and UK legislation prior to completing the data entry to add the new starter to the payroll.
    • Promptly following up on any new hire paperwork or time sheet entry queries with Store Managers to ensure no delay to the application being processed.
    • Address any RTW concerns with the Payroll Manager and/or HR Manager.
    • Ensuring each New Starter Form has details of the ´Telephone Reference´ completed.
    • Flagging any unsuitable telephone reference to the Area Manager.
    • Locating the previous employee file for a New Starter Form reflecting the applicant was employed before with the business.
    • Ensuring the New Starter Form has reference details to enable HR to complete reference checking.
    • Creating a personnel file for each new employee.
    • Processing various employee payroll changes, such as but not limited to; statutory sick pay, maternity and paternity pay, tax code changes, minimum wage, bonus payments, adhoc payments, advance payment calculation/removal, reductions, increases, full time to part time status and vice versa, company car allowances and health care PPP.
    • Administrating Company ´leavers´, calculating correct final payments and issuing P45s.
    • Informing the relevant department or line manager if a leaver has a float, company car, private health care to ensure action taken.
    • Processing monthly E-payslips.
    •First point of call for all payroll or epayslip queries.
    •When necessary liaise with field management and department managers.
    •Ensuring payroll details given to known parties only, any unknown persons requesting details must email requests to ensure all payroll details are kept confidential and secure.
    •Confirming a weekly timesheet received for each cost centre and ensuring appropriate line management approval prior to confirming.
    •Monitoring all time sheets to ensure new employees appearing and employees marked as leavers have the corresponding documentation to validate the payroll action.
    •When approved issuing advances ensuring cheque address or bank account details accurate.
    •Deliver a high level service to the organisation and when dealing with third parties.
    • Assisting the Payroll Manager in completing a number of annual processes such as Payroll Year End, generating P60s, minimum wage increases, annual leave holiday entitlement computation, auditing of annual leave to determine if any overtaken and following up accordingly.
    •Completing monthly payroll department filing.
    •Appropriate use of Payrite Payroll System.
    •Completing payroll data input checks to ensure accurate colleague input.
    •Processing payroll tasks with a high level of accuracy and attention to detail.
    • Ensuring all aspects from the Company payroll are processed correctly, efficiently and completed based on the monthly pay run schedule.
    •Manage all payroll and employee related information with the upmost confidentiality and security.
    • General administrative tasks in line with the needs of the Payroll Department.
    •Update personnel files to ensure the accurate filing of employee documentation.
    • Supporting the Payroll Manager with additional payroll duties as and when required.


    Commitment to Equality:
    Adhere to the Company’s commitment to equality both in its services and as an employer.

    Flexibility:
    Work with a degree of flexibility required to perform duties in addition to Job Description in order to meet the needs of the business.

    Please send CV's to: anise.malik@blueinc.co.uk

    Closing date: 1 September 2016

    ‹ VACANCIES
  • Web Admin Assistant

    Web Admin Assistant

    Key Purpose of Role:
    Supporting the Ecommerce team with the smooth and timely launch of products onto the website, you will ensure that all necessary product assets, such as copy, selling attributes, and imagery, have been received and are consistent with company quality standards prior to launch date.

    Liaising regularly with other internal departments, to include Copy Producers, Website Merchandisers and Image Teams, you will ensure that all work is prioritised accordingly and all opportunities to streamline working processes are taken.

    This is a fantastic opportunity to use your strong Ecommerce experience in a busy, fast paced environment and work for a leading name in the Retail sector

    Requirements:

    • Previous Ecommerce experience is preferred but not essential.
    • Fashion Retail experience and an interest in ecommerce would be advantageous.
    • Excellent levels of attention to detail and accuracy.
    • A team player who can build effective working relationships.
    • An individual quick to pick up new systems and processes.

    Commitment to Equality:
    Adhere to the Company’s commitment to equality both in its services and as an employer.

    Flexibility:
    Work with a degree of flexibility required to perform duties in addition to Job Description in order to meet the needs of the business.

    Closing date: 21st November 2016

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    ‹ VACANCIES
  • Merchandising Assistant

    Merchandising Assistant

    Key Purpose of Role:
    Effectively support the Merchandising Team and manage weekly deliveries into Head Office. Action promotions, allocating stock to stores and reacting to sale trends. Efficiently carry out administrative duties relating to orders shipped into the business and provide an excellent level of support to the merchandising team.

    Requirements:

    • Strong mathematical skills and the ability to analyse data.
    • Proficient in Microsoft Excel, Word, Outlook.
    • Highly organised and self-motivated.
    • Ability to work to tight deadlines and under pressure.
    • Aspiration to develop a career in Retail Merchandising.
    • Committed to full time permanent employment.
    • Math's qualification desired.

    Commitment to Equality:
    Adhere to the Company’s commitment to equality both in its services and as an employer.

    Flexibility:
    Work with a degree of flexibility required to perform duties in addition to Job Description in order to meet the needs of the business.

    Closing date: 29th November 2016

    APPLY NOW ›
    ‹ VACANCIES
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